We also work with a wide variety of partners to ensure heritage volunteering has a strong voice both in our sector and beyond.

Our vision and strategic ambitions are outlined in our strategy – Creating Connections..

Heritage Volunteering Survey

In 2019 we conducted a survey into the scale, nature and impact of volunteering in the heritage sector. The survey, which was created with the help of Agenda Consulting, The Museums Association and NCVO, provides a fascinating insight into volunteering in our sector and raises interesting questions about the lack of diversity and the roles volunteers play.

HVG Survey Report 2019

HVG Survey Exec Summary

Volunteer Management in the Heritage Sector

In 2020, in partnership with Historic England, we undertook a piece of work to explore what was needed to rebuild volunteering capacity in our sector. The study explores the structural changes we need to make as a sector to maximise the impact volunteers can make in our organisation.

Open Letter on Volunteer Management Post Covid-19

As organisations start to reopen, the huge impact of Covid-19 on our sector is undeniable. From museums to heritage railways, few have escaped the financial, operational, and strategic challenges created by this crisis. Volunteers are vital to the way we will heal and move forward. To ensure organisations fully leverage the support and talent of their volunteers we have published an open letter, with other third sector networks, to encourage them to include volunteer engagement professionals like yourselves in the decision-making process.

We would encourage you to download this letter here and share it with leaders within your organisation.

Working in Partnership 

To ensure that heritage volunteering has a voice within the sector and beyond, we work in partnership with a range of organisations and networks:

• DCMS: We attend fortnightly briefings on volunteering and volunteer engagement during Covid-19.
• Character Matters: A cross-sector network, that includes the MA, AIM and Arts Council England, that works together to support the museum sector workforce, including volunteers and freelancers, at this uncertain time.
• Subject Specialist Networks Consortium: A network that supports and brings together a broad range of subject specialist networks.
• Voluntary Voices: A project led by Newcastle University and Arts & Heritage designed to support volunteers working with art collections.

If you are interested in working with us in future please email us.